FAQ & Policies

Therapy is a collaborative and individualized process. Sessions provide a confidential space to explore concerns, develop insight, build coping strategies, and work toward goals that are meaningful to you.

My approach may incorporate evidence-informed approaches such as Cognitive Behavioural Therapy (CBT), Dialectical Behaviour Therapy (DBT)-informed strategies, Motivational Interviewing, mindfulness, and trauma-informed approaches, depending on your needs, goals, and clinical presentation. Therapy does not guarantee a particular outcome, and the approach may change as your needs change.

I provide psychotherapy services to adults experiencing concerns such as anxiety, depression, stress, trauma-related difficulties, emotional regulation challenges, adjustment concerns, relationship difficulties, and other mental health concerns that fall within my education, training, competence, and scope of practice.

If your needs are outside the scope of my practice, I will discuss appropriate referral or additional support options with you.

You do not need to have a diagnosis to seek therapy. People seek psychotherapy for many different reasons, including wanting support during a difficult transition, improving emotional regulation, managing stress, processing difficult experiences, or developing healthier coping strategies.

An initial consultation can help determine whether my services are an appropriate fit for your needs.

Standard individual sessions are approximately 55 minutes.

The recommended frequency and duration of therapy will depend on your goals, clinical needs, and progress.

There is no standard number of sessions that works for everyone. Frequency is discussed collaboratively and may change over time.

Therapy may be short-term or longer-term depending on your goals and clinical needs.

Yes. I offer secure virtual psychotherapy to eligible clients located in Ontario.

Virtual services are subject to clinical appropriateness, privacy considerations, technology availability, and applicable professional requirements.

If you are experiencing an emergency or require immediate assistance, virtual therapy should not be used as a substitute for emergency services.

I currently provide psychotherapeutic interventions virtually.

Psychotherapy services are generally provided to clients who are physically located in Ontario at the time of service. Please contact me if you have questions about your eligibility for virtual services.

The initial appointment typically includes discussion of your concerns, goals, relevant background, current functioning, and what you would like to accomplish through therapy.

Where clinically appropriate, assessment of safety and risk may also be part of the initial process.

We will also discuss confidentiality, informed consent, treatment expectations, and whether my services are an appropriate fit for your needs.

Confidentiality is an important part of psychotherapy.

Information shared during therapy is generally kept confidential, subject to applicable laws and professional requirements. There are limited circumstances in which information may need to be disclosed without your consent, including circumstances required or permitted by law, such as certain serious safety concerns, legal requirements, or protection of children or other vulnerable persons.

The limits of confidentiality will be discussed with you as part of the informed-consent process.

You may contact me through email or phone regarding scheduling and administrative matters.

Please do not use ordinary email, website forms, text messaging, or social media to send sensitive clinical information unless we have specifically agreed that the communication method is appropriate.

Messages are not monitored continuously and should not be used for urgent or emergency mental health concerns.

My practice is not an emergency or crisis service.

If you are in immediate danger, require urgent medical attention, or are unable to keep yourself or someone else safe, call 911 or go to the nearest emergency department.

In Canada, you can also call or text 988 for suicide crisis support.

For non-urgent concerns, please contact me through the regular communication channels provided by the practice.

No. Psychotherapy does not include prescribing or managing medication.

Where clinically appropriate and with your consent, I may recommend that you speak with your family physician, psychiatrist, nurse practitioner, or another qualified healthcare professional.

Psychotherapy services are different from formal psychological assessment and diagnosis. Please contact me if you are seeking a specific assessment or documentation so that I can determine whether I provide that service or whether a referral is more appropriate.

If couples or family therapy is offered, additional considerations regarding consent, confidentiality, communication, and records will be discussed before treatment begins.

Many extended health plans provide coverage for psychotherapy services, but coverage varies between insurers and individual plans.

I recommend confirming directly with your insurance provider whether services provided by a Registered Psychotherapist (Qualifying) are covered under your specific plan.

You are responsible for confirming your coverage and understanding your plan's requirements.

Yes. Receipts are provided within 24 to 48 hours after a session, once payment has been received.

Please confirm with your insurer whether the receipt and provider designation meet your plan's requirements.

Appointments are reserved specifically for you.

Please provide at least [24 or 48] hours' notice if you need to cancel or reschedule an appointment.

Appointments cancelled with less than [24 or 48] hours' notice, or missed appointments, may be subject to the full fee of the session, unless an exception applies.

Please note that cancellation fees may not be covered by insurance.

My goal is to make psychotherapy accessible. I presently have a wait list for sliding-scale spots. Eligibility and fees are discussed individually and documented as appropriate.

Submitting a consultation request does not automatically establish a therapist-client relationship. A therapeutic relationship begins only after the appropriate intake, consent, and clinical processes have been completed.

Bavleen Mehta, MSc, Registered Psychotherapist (Qualifying). CRPO Registration #21519.

I practise in accordance with the applicable professional standards, legislation, and requirements governing Registered Psychotherapists in Ontario.

My professional designation and registration category are represented accurately on this website.

Services are provided within the areas supported by my education, training, experience, competence, and professional scope of practice.

Not every concern or clinical presentation is appropriate for every therapist or practice. If your needs would be better addressed by another professional or service, I may recommend an appropriate referral.

Before beginning psychotherapy, we will discuss the nature and purpose of therapy, anticipated benefits and limitations, confidentiality and its limits, communication expectations, fees, cancellation policies, and other relevant aspects of treatment.

You are encouraged to ask questions at any time and may discuss concerns about your treatment.

Your privacy is taken seriously.

Personal health information is collected, used, stored, and disclosed in accordance with applicable privacy legislation and professional requirements.

Where applicable, Ontario's Personal Health Information Protection Act, 2004 (PHIPA) establishes requirements concerning the collection, use, disclosure, protection, access, and correction of personal health information. Health information custodians must maintain information practices and safeguards appropriate to their responsibilities.

Information will generally only be collected, used, or disclosed for appropriate purposes and in accordance with applicable law and your consent, subject to circumstances where disclosure is permitted or required without consent.

Email, text messaging, online forms, and other electronic communication may involve privacy and security risks.

Electronic communication should be limited to appropriate administrative matters unless another method has been specifically discussed and agreed upon.

Please do not send detailed clinical information, emergency requests, passwords, financial information, or highly sensitive personal information through an unsecured website form.

Virtual psychotherapy may be offered when clinically appropriate.

Before beginning virtual therapy, clients should participate from a reasonably private and secure location and use a device and internet connection that they consider appropriate for confidential communication.

You should also provide your current physical location when requested, particularly at the beginning of a virtual session, so that appropriate emergency procedures can be followed if a serious safety concern arises.

Virtual therapy is not appropriate for every situation, particularly circumstances requiring immediate in-person assessment or emergency intervention.

This practice does not provide 24-hour emergency or crisis monitoring.

Messages, emails, and appointment requests are not continuously monitored.

If you are experiencing an immediate safety emergency, call 911 or attend the nearest emergency department.

For suicide crisis support in Canada, call or text 988.

Clients are expected to attend scheduled appointments on time.

If you need to cancel or reschedule, please provide at least [24 or 48] hours' notice.

Late cancellations and missed appointments may result in full fee payment, as outlined in the service agreement.

The current psychotherapy fee is $150 per session for a 55-minute session, or $185 per session for a 75-minute session.

Payment is due after the appointment.

Accepted payment methods include debit/credit card and/or e-transfer.

Fees and payment arrangements will be communicated clearly before services begin.

Clients are responsible for confirming whether their extended health plan covers services provided by a Registered Psychotherapist (Qualifying).

The practice does not guarantee reimbursement by an insurance company or other third party.

Where appropriate, receipts will identify the provider and service accurately.

To protect privacy and professional boundaries, I do not use social media platforms as a substitute for psychotherapy or confidential communication.

I do not accept or request client testimonials, endorsements, or reviews for use in advertising.

I also recommend that current and former clients avoid publicly identifying themselves as clients or discussing their therapeutic relationship with me on social media.

The College of Registered Psychotherapists of Ontario (CRPO) advertising standards prohibit registrants from requesting or soliciting testimonials and prohibit misleading advertising or unsupported claims about services.

Information on this website is provided for general educational and informational purposes.

Website content is not a substitute for individualized assessment, diagnosis, treatment, medical advice, or emergency care.

Reading this website or contacting the practice does not establish a therapist-client relationship.

Psychotherapy can be helpful, but individual responses to therapy vary.

The College of Registered Psychotherapists of Ontario (CRPO) advertising standards prohibit registrants from guaranteeing a specific outcome. No specific outcome, improvement, diagnosis, or treatment result is guaranteed.

Information presented on this website should not be interpreted as a promise of a particular therapeutic outcome.

The therapeutic relationship is a professional relationship designed to support your mental health goals.

Professional boundaries are maintained to protect client safety, confidentiality, autonomy, and the integrity of the therapeutic relationship.

Clinical records are maintained in accordance with applicable professional, legal, and privacy requirements.

Clients may have rights to access and request correction of their personal health information, subject to applicable law and limited exceptions.

Requests relating to records should be directed to: contact@therapywithbavleen.com

If you have a question or concern about how your personal health information is handled, please contact:

Privacy Contact: Bavleen Mehta
Email: contact@therapywithbavleen.com
Phone: (437) 476-2393

Concerns will be reviewed in accordance with applicable privacy and professional requirements.

This practice provides services to adults aged 18 and older.

I aim to make this website accessible and easy to use.

If you experience an accessibility barrier while trying to access information or services, please contact me at contact@therapywithbavleen.com so that I can discuss reasonable accommodation.